Terms of service
TERMS OF SERVICE
Last updated: January 10, 2026
OVERVIEW
Welcome to Haus of Hayley. Throughout this site, the terms “we”, “us” and “our” refer to Haus of Hayley. Haus of Hayley operates this website and store, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated shopping experience.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.
By visiting our site and/or purchasing something from us, you engage in our Services and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein or available by hyperlink, including our Privacy Policy and Return & Refund Policy.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
SECTION 1 – ACCESS & ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site under your supervision.
You agree to provide accurate, current and complete information when creating an account or making a purchase. You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account.
You may not transfer, sell, assign or license your account to any other person.
SECTION 2 – PRODUCTS
We strive to display our products as accurately as possible. However, colours and appearance may vary depending on your device and screen settings.
We do not guarantee that product appearance will exactly match what is displayed on your screen.
All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
Your order is not confirmed until payment has been processed and we have issued an order confirmation.
Once an order has been accepted, it may not be cancelled or modified.
All returns and exchanges are governed solely by our Return & Refund Policy.
Orders are for personal use only and not for resale.
SECTION 4 – PRICES & BILLING
Prices are subject to change without notice. Prices displayed exclude shipping and applicable taxes unless otherwise stated.
You agree to provide accurate payment and billing information and authorise us to charge your payment method for all purchases made.
SECTION 5 – SHIPPING & DELIVERY
Delivery times are estimates only and are not guaranteed. Delays may occur due to carriers, weather, customs or events outside our control.
We will assist with tracking enquiries, but we are not responsible for delays caused by third-party couriers.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website including images, text, logos, branding, product descriptions and design is the property of Haus of Hayley or its licensors and is protected by Australian and international intellectual property laws.
You may not reproduce, distribute, copy or exploit any content without our written consent.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which are provided “as is” and without warranties. Use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for the content, policies or practices of third-party websites. Accessing third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Haus of Hayley is powered by Shopify. However, all sales are made directly between you and Haus of Hayley. Shopify is not responsible for any aspect of transactions between you and Haus of Hayley.
You release Shopify and its affiliates from all claims related to your purchases.
SECTION 10 – PRIVACY
All personal information is governed by our Privacy Policy. Shopify also collects and processes data in accordance with its own privacy practices. For more information visit https://privacy.shopify.com/en.
SECTION 11 – FEEDBACK
Any feedback, reviews or suggestions you provide may be used by Haus of Hayley without restriction or compensation.
SECTION 12 – ERRORS & OMISSIONS
We reserve the right to correct any errors or inaccuracies and to cancel orders if any information is incorrect.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful, abusive, fraudulent or harmful purposes, or interfere with site security or functionality.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at any time without notice if you violate these Terms.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available” without warranties of any kind except those required under Australian Consumer Law.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Haus of Hayley shall not be liable for any indirect, incidental or consequential damages arising from use of the Services or products.
Nothing in these Terms excludes rights under Australian Consumer Law.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Haus of Hayley and its affiliates from any claims arising from your breach of these Terms.
SECTION 18 – SEVERABILITY
If any provision is deemed unlawful or unenforceable, the remainder remains valid.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Haus of Hayley.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia. You submit to the jurisdiction of NSW courts.
SECTION 22 – HEADINGS
Headings are for convenience only.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance.
SECTION 24 – CONTACT
Haus of Hayley
Email: hello@hausofhayley.com
Address: 67E Apsley Street, NSW 2354, Australia